Course Content:
- Fundamentals of Healthcare Quality Improvement
- History of Healthcare Quality
- Definitions of Healthcare Quality
- Root Cause Analysis
- Quality Improvement Tools (Charts – Cause and Effect Analysis – HFMEA)
- Quality Improvement Models
- PDSA Cycle
- Applying Lean Methodology in Healthcare
- Applying Six Sigma in Healthcare
- Total Quality Management
Course Features
- Lectures 0
- Quizzes 0
- Duration 5 days
- Skill level All levels
- Language English
- Students 0
- Assessments Yes
Requirements
- Upon completion of this course, participants will be able to: • Understand the requirements of ISO 22000. • Identify the key food safety elements required by the standard. • Understand what assessors look for when evaluating a Food Safety Management System (FSMS). • Explain the process-based FSMS model according to ISO 22000 and the role of internal auditing in maintaining and improving the system, with reference to the Plan–Do–Check–Act (PDCA) cycle. • Describe the assessor’s roles and responsibilities in planning, conducting, documenting, and following up on internal audits of the FSMS, in accordance with ISO 19011 guidelines. • Plan, conduct, document, and follow up on an internal audit of part of a Food Safety Management System based on ISO 22000, in line with ISO 19011.
