محتوى الدورة:
• أساسيات تحسين جودة الرعاية الصحية
• تاريخ جودة الرعاية الصحية
• تعريفات جودة الرعاية الصحية
• تحليل السبب الجذري
• أدوات تحسين الجودة (مخططات – تحليل السبب والأثر – HFMEA)
• نماذج تحسين الجودة
• دورة PDSA
• تطبيق منهجية Lean في الرعاية الصحية
• تطبيق Six Sigma في الرعاية الصحية
• إدارة الجودة الشاملة
Course Features
- Lectures 0
- Quizzes 0
- Duration 5 days
- Skill level All levels
- Language English
- Students 0
- Assessments Yes
المتطلبات
- Upon completion of this course, participants will be able to: • Understand the requirements of ISO 22000. • Identify the key food safety elements required by the standard. • Understand what assessors look for when evaluating a Food Safety Management System (FSMS). • Explain the process-based FSMS model according to ISO 22000 and the role of internal auditing in maintaining and improving the system, with reference to the Plan–Do–Check–Act (PDCA) cycle. • Describe the assessor’s roles and responsibilities in planning, conducting, documenting, and following up on internal audits of the FSMS, in accordance with ISO 19011 guidelines. • Plan, conduct, document, and follow up on an internal audit of part of a Food Safety Management System based on ISO 22000, in line with ISO 19011.
